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PYLAYA

Privacy Policy

PRIVACY POLICY

PYLAYA
Email: contact@pylaya.com


1. PURPOSE

This Privacy Policy explains how your personal information is collected, used, and protected when you visit www.pylaya.com or make a purchase from our website.

PYLAYA is committed to processing your data in compliance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable French and European data protection laws.


2. PERSONAL DATA COLLECTED

When you visit our website, certain information is automatically collected:

  • IP address

  • Browser type

  • Time zone

  • Browsing data (pages viewed, session duration, products viewed)

When you place an order, we also collect:

  • First and last name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (encrypted and processed through Shopify Payments / Stripe)

This information is necessary to process and deliver your order.


3. USE OF DATA

Your personal data is used to:

  • Process orders and payments

  • Ship products

  • Send order confirmations and invoices

  • Provide customer support

  • Comply with legal obligations (billing, accounting, tax requirements)

PYLAYA does not sell or share your personal information for commercial purposes.


4. HOSTING AND SECURITY

Our store is hosted by Shopify Inc., which provides secure hosting and data protection.

Data is stored on secure servers located in Canada and the United States.

All payment transactions are encrypted using SSL (Secure Socket Layer) technology.


5. COOKIES

PYLAYA uses technical cookies necessary for the operation of the website and shopping cart management.

You may configure your browser to block cookies; however, certain features of the website may not function properly as a result.


6. DATA RETENTION

Order-related data is retained for as long as necessary to process your purchase and is then archived for a maximum legal period of five (5) years.

Browsing data is retained for a maximum period of thirteen (13) months.


7. USER RIGHTS

In accordance with the GDPR, you have the following rights:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to object

  • Right to restrict processing

  • Right to data portability

To exercise any of these rights, please contact:

contact@pylaya.com

Proof of identity may be requested for security purposes.


8. DATA TRANSFERS OUTSIDE THE EUROPEAN UNION

As Shopify stores data in Canada and the United States, your information may be transferred outside the European Union.

These transfers are governed by Standard Contractual Clauses approved by the European Commission.


9. MINORS

The PYLAYA website is not intended for individuals under the age of 16.

Any order placed by a minor must be authorized by a parent or legal guardian.


10. CHANGES TO THIS POLICY

PYLAYA may update this Privacy Policy at any time.

Any changes become effective immediately upon publication on this page.

We encourage you to review this policy regularly.


11. CONTACT

For any questions regarding this Privacy Policy or your personal data, please contact:

contact@pylaya.com