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PYLAYA

CGU

TERMS OF SERVICE

PYLAYA
Email: contact@pylaya.com
Website: www.pylaya.com


1. PURPOSE AND ACCEPTANCE OF TERMS

These Terms of Service govern access to and use of the website www.pylaya.com.

By visiting our website or placing an order, you fully agree to these Terms of Service.

PYLAYA reserves the right to modify these terms at any time. The version applicable to your purchase is the version published on the website at the time your order is placed.


2. PRODUCTS AND AVAILABILITY

PYLAYA products (sports bras, leggings, shorts, yoga pants, bodysuits, and related activewear) are described as accurately as possible.

Minor variations may exist between product photographs and the items received.

Product availability is subject to stock levels. PYLAYA reserves the right to modify or discontinue any product without prior notice.


3. ORDERS AND PAYMENTS

By placing an order, you confirm your acceptance of these Terms of Service and the prices displayed on the website.

Payments are processed securely through Shopify Payments and Stripe.

PYLAYA reserves the right to refuse or cancel any order in cases of suspected fraud, unauthorized transactions, or other legitimate concerns.


4. DELIVERY

Orders are shipped to the address provided during checkout.

Delivery times may vary depending on the destination country and shipping carrier.

PYLAYA shall not be held responsible for delays caused by shipping carriers, customs procedures, or circumstances beyond our control.


5. RETURNS & RIGHT OF WITHDRAWAL

We accept returns within fourteen (14) calendar days of delivery.

Returned items must be:

  • Unused

  • Unwashed

  • In their original packaging

  • In perfect condition

In accordance with EU Directive 2011/83/EU and Article L221-18 of the French Consumer Code, customers residing within the European Union benefit from a statutory 14-day right of withdrawal without justification or penalty.

Return shipping costs are the responsibility of the customer unless the return results from an error on our part.

Refunds are issued to the original payment method after inspection and approval of the returned item.


6. PERSONAL DATA

PYLAYA collects and processes personal data in compliance with the General Data Protection Regulation (GDPR – EU 2016/679).

Your information is used solely for:

  • Order processing

  • Delivery management

  • Customer support

Your personal information is never sold to third parties.

For any request regarding your personal data:

📧 contact@pylaya.com


7. INTELLECTUAL PROPERTY

All content available on the PYLAYA website, including but not limited to text, images, graphics, logos, videos, product descriptions, and designs, is the exclusive property of Linktrade Group LLC or its licensors.

Any unauthorized reproduction, distribution, modification, or use is strictly prohibited.


8. LIMITATION OF LIABILITY

Linktrade Group LLC shall not be held liable for any indirect damages, loss of data, loss of profits, or other consequences resulting from the use of the website or PYLAYA products.

PYLAYA products are intended for personal use only. Any misuse of the products shall not give rise to liability on the part of the seller.


9. GOVERNING LAW

These Terms of Service are governed by applicable French and European consumer protection laws.

In the event of a dispute, consumers may bring proceedings before the competent courts within their jurisdiction, in accordance with applicable consumer protection regulations.

Where applicable, consumers may also seek resolution through approved alternative dispute resolution mechanisms.


10. CONTACT

For any questions regarding these Terms of Service:

📧 contact@pylaya.com